1. General Requirements:
- Renters must be at least 25 years old.
- A valid driving license held for at least 1 year is required.
- An additional government-issued ID, such as a passport, must be presented.
2. Payment Terms:
- Accepted payment methods: cash, credit, and debit cards.
- A refundable security deposit of 1000-1500 AED is required at the time of rental.
- Additional charges apply for late returns.
- We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency).
3. Vehicle Use:
- Vehicles may only be driven within UAE borders.
- Off-road driving, racing, and towing are strictly prohibited.
- Vehicles must be returned in the same condition as rented, subject to fair wear and tear.
4. Insurance and Liability:
- Basic insurance is included in the rental.
- The renter is liable for 25-35% of the vehicle's value in case of damage unless additional coverage is purchased.
- Optional insurance upgrades are available at an extra cost.
5. Fuel Policy:
- Vehicles must be returned with the same fuel level as received.
- A fee of 100 AED will be charged for fuel shortages.
6. Additional Drivers:
- Additional drivers must be approved in advance and meet the same requirements as the primary renter.
- An additional fee of 100 AED per day may apply.
7. Mileage Limits:
- Rentals include 250 kilometers per day.
- Excess mileage is charged at 5 AED per kilometer.
8. Cancellation and Modifications:
- Cancellations made 24 hours prior to the rental start time are eligible for a full refund.
- Cancellations made less than 24 hours before the rental start time will incur a cancellation fee equal to one day's rental charge.
- No refunds will be provided for cancellations made after the rental period has started.
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“Refunds will be done only through the Original Mode of Payment”.
9. Penalties and Fines:
- Renters are responsible for all traffic violations, parking fines, and tolls incurred during the rental period.
- An administrative fee of 20 AED applies for processing violations or fines.
10. Roadside Assistance:
- Roadside assistance is included.
- In case of a breakdown or emergency, contact +971 56 444 4840.
11. Vehicle Return:
- Vehicles must be returned to the designated location by the agreed time.
- Late returns incur a fee of 20 AED per hour.
12. Damage Reporting:
- Any damage must be reported immediately to local authorities.
- Failure to report damage may result in additional charges.
13. Other Terms and Conditions:
- Smoking is prohibited in all vehicles. A cleaning fee of 100 AED will apply for violations.
- Pets are not allowed.
14. Replacement Policy:
- In case of vehicle issues or unforeseen circumstances, Speedy Machine Car Rental will provide a replacement vehicle of the same category or higher at no additional cost.
- Replacement vehicles are subject to availability and may require up to 3 hours for arrangement.
- If no replacement is available, the rental fee for the remaining days will be refunded.
15. Contact Information:
- For inquiries or support, contact +971 56 444 4840 .